Enterprise 2.0: Tagging, Mashups, RSS
Posted on by ak
A big theme in E2.0 is harnessing the information that your people already have. Every single presenter has, as well as the obvious benefits of User-Generated content, mentioned that locating  subtle, hard to find information is very important. Especially when the community is disparate and not used to working together. Oracle, Wachovia and Pfizer all mentioned the importance of Tagging, Mashups and RSS in extracting data and presenting it in one place, on demand.
Oracle’s Peter Heller coined (or maybe Oracle did) the term “contextual wiring” – ie interconnecting business processes so that they all communicate. eg: all processes in the workflow should be aware of and able to notify each other. He mentioned that Web 2.0 has been a wild success, but the challenge of bringing this to the enterprise, as well as a change-management problem, is also a process-management problem. Processes that have been in place previously (hire-fire, order-cash etc) are oversimplified in an E2.0 context, and need to be very flexible to accommodate the way things are done in a collaborative environment (eg consensus, delay, escalation, revising idea etc)